
Frequently Asked Questions
🚚 What are the shipping options?
We offer standard tracked shipping to the United States and selected international locations. All orders are processed within 1–3 business days.
⏱️ How long does shipping take?
Estimated delivery time is 7–12 business days, depending on your location and local postal services. During peak winter season, delivery may take slightly longer.
🌍 Do you offer international shipping?
Yes, we ship internationally. Shipping times and availability may vary by country.
🔐 Is my personal information secure?
Absolutely. We use SSL encryption and trusted payment providers to keep your data safe and private.
🔌 How does the Frostix Heated Scraper work?
The Frostix scraper connects directly to your car’s 12V cigarette lighter.
It gently heats the blade to help melt ice and frost faster, making windshield cleaning easier and safer.
🔁 Can I exchange an item?
Yes. If your item is defective or damaged, we’ll gladly offer a replacement or refund at no extra cost.
📦 How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number. You can track your order anytime using that link.
💳 What payment methods do you accept?
We accept all major payment methods:
• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
All payments are 100% secure.
🔄 What is your return policy?
We offer a 30-day return policy.
If you’re not satisfied with your Frostix product, contact us within 30 days of delivery for a return or refund.
🚗 Is it safe for my windshield?
Yes. Frostix is designed with a scratch-safe blade and durable ABS materials to protect your windshield surface.
🚚 What are the shipping options?
We offer standard tracked shipping to the United States and selected international locations. All orders are processed within 1–3 business days.
🔁 Can I exchange an item?
Yes. If your item is defective or damaged, we’ll gladly offer a replacement or refund at no extra cost.
⏱️ How long does shipping take?
Estimated delivery time is 7–12 business days, depending on your location and local postal services. During peak winter season, delivery may take slightly longer.
📦 How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number. You can track your order anytime using that link.
🌍 Do you offer international shipping?
Yes, we ship internationally. Shipping times and availability may vary by country.
💳 What payment methods do you accept?
We accept all major payment methods:
• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
All payments are 100% secure.
🔐 Is my personal information secure?
Absolutely. We use SSL encryption and trusted payment providers to keep your data safe and private.
🔄 What is your return policy?
We offer a 30-day return policy.
If you’re not satisfied with your Frostix product, contact us within 30 days of delivery for a return or refund.
🔌 How does the Frostix Heated Scraper work?
The Frostix scraper connects directly to your car’s 12V cigarette lighter.
It gently heats the blade to help melt ice and frost faster, making windshield cleaning easier and safer.
🚗 Is it safe for my windshield?
Yes. Frostix is designed with a scratch-safe blade and durable ABS materials to protect your windshield surface.
Winter Ice? Not Anymore.
🔥Heats Up in seconds
Softens ice on contact for easier removal
🚗Plugs Into Any Car
12V cigarette lighter - works in seconds
🧤Safe & Scratch-Free
Won't damage your windshield
❄Built for Winter
Works even in extreme cold
Frostix vs Regular Ice Scrapers
Benefits |
More |
Regular Matcha |
|---|---|---|
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Heated Blade (12V Power) |
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Fast Ice & Frost Removal |
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Car-Safe Blade |
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Ergonomic Non-Slip Handle |
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Plug & Use (Cigarette Lighter) |
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